Contact Us

Have questions about ConvertToTemplate? Need help with a migration? We're here to help bridge the gap between your platforms.

Get in Touch

Email Support

support@converttotemplate.com

For technical issues, billing, and account problems

General Inquiries

info@converttotemplate.com

For general questions and platform information

Feature Requests & Feedback

feedback@converttotemplate.com

Share your ideas and suggestions for improvements

Before You Contact Us

For faster support, please try our free tier first to:

  • • Test your specific file formats
  • • Verify the mapping works for your data
  • • Ensure compatibility with your target platform

How Can We Help?

💡 General Questions

Questions about our service, pricing, or platform compatibility

🔧 Technical Support

Help with conversions, file formats, or mapping issues - support@converttotemplate.com

💳 Billing & Accounts

Subscription management, billing issues, or account problems - support@converttotemplate.com

  • • Subscription changes or cancellation
  • • Billing questions
  • • Account access issues

🚀 Feature Requests

Suggestions for new features or improvements - feedback@converttotemplate.com

  • • Feature suggestions
  • • Partnership opportunities

🔒 Privacy & Security

Your data security is our top priority. All communications are confidential and your uploaded files are never stored or used for training purposes.

Read our Privacy Policy for more details.

⚡ Quick Tips

  • • Include specific error messages if applicable
  • • Mention the platforms you're migrating between
  • • Describe your file format and approximate size
  • • Let us know if you've tested with the free tier